A great product experience starts with UX followed by UI. Both are essential for the product’s success.
UX design is all about the overall feel of the experience, while UI design is all about how the product’s interfaces look and function.
You might be wondering if one is more important than the other, but the reality is, they’re both crucial to the success of the project.
While there are millions of examples of great products with one and not the other, imagine how much more successful they might have been when strong in both fields.
Probably you have come across a really beautiful website only to find that, beyond the mind-blowing animations and on-point color scheme, it’s actually a real pain to use? Good UI can never make up for bad UX; it’s like picking up a beautifully decorated cake that actually tastes awful when you bite into it.
They are both essential parts of product development and delivery. Research shows that customer experience drives revenue growth.
The product or service is what customers are spending money on. If spending their money does not reap the reward they want, they will shift their investment to a product that does.